Client Information 5

• Client Information
• System Requirements
• Mobile Devices
• IT Help Desk
• Proxy

Login Related 6

• Employee/Contractor | SSO
• State Examiner | SSO
• State Examiner | Password Reset
• Admin Account | Password Reset
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Account Related 9

• State Examiner
• No Account | START HERE
• Employee/Contractor | No Account
• Employee | Inactive Account
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Basic Support 1

• Copy of Transcript Request

Training Related 6

• Navigation
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• External Training
• Recent Issues with Inactive Courses

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Specific Training 4

• Annual Ethics Training Navigation
• 661 NCUA Records Management 101 | Navigation
• 2025 Mandated Training | Course Info
• Performance Management Training for Federal Supervisors

Performance Related 1

• Performance | Development Plan (IDP)

Ticket Processing 4

• Login Related
• Account Related
• Common Tickets for NCUA
• LinkedIn Learning Inquiries/Issues