Login Related

Employee/Contractor | SSO
Support Category: SSO Specialist Notes: An Employee or Contractor may log into his/ her account using SSO once they have an active account listed in...
Tue, 14 Apr, 2026 at 7:25 AM
State Examiner | SSO
Support Category:  SSO Specialist Notes: State Examiners are able to log in with the SSO button shown below, and also directly via NCUA Connect (Okta)...
Tue, 14 Apr, 2026 at 7:26 AM
State Examiner | Password Reset
Support Category: Login Request Specialist Notes: When a user comes into chat requesting a password reset, please confirm if the user is an Employee...
Tue, 14 Apr, 2026 at 7:26 AM
Admin Account | Password Reset
Support Category: Login Request Specialist Notes: If an Administrator comes into chat requesting a password reset, please escalate. The email addres...
Tue, 14 Apr, 2026 at 7:27 AM
How Do I Log Out?
Support Category: LMS Navigation Specialist Notes: Standard Response:   To log out of your account, you will click the gear icon to the top right ...
Tue, 14 Apr, 2026 at 7:27 AM
URL Change
Support Category: LMS URL Request Specialist Notes: The LAMP and CURE portals have a new URL starting September 5th, 2025. Users should update any s...
Tue, 14 Apr, 2026 at 7:27 AM
Frequently Asked Questions