Support Category: LMS URL Request


Specialist Notes:


The LAMP and CURE portals have a new URL starting September 5th, 2025. Users should update any saved bookmarks to access the login page.


WHAT SHOULD YOU KNOW?

Internal Note (Not to be shared with users): The old URL should still work until December 2025. After December, the old URL will no longer work, and users who have not updated their bookmarks may experience issues.


HOW SHOULD WE ASSIST?

  • If a user reports they’re unable to access the login page after December 2025, please ask them to confirm where they’re clicking the link (email, intranet, personal bookmark, etc.).

  • If they’re using a bookmark, provide the SR below to advise them to save the new URL.

  • If the user was attempting to navigate to the login page via a link somewhere other than a bookmark, please ask them to provide a screenshot of where they see the link and escalate to the Administrators so they can look into it and make the appropriate changes.


Standard Response:


Kindly note that the NCUA LAMP and CURE portals now have an updated URL. Please use the link below to access the login page and update any bookmarks you may have saved: https://ncua.csodfed.com/