Account Related
Support Category: User Account | No Account Specialist Notes: Accounts for Employees, Contractors, and State Examiners are now all created by Data Fee...
Mon, 25 Nov, 2024 at 6:53 AM
Support Category: User Account | No Account Specialist Notes: Accounts for Employees and Contractors are being created via a Data Feed. The Feed is ...
Mon, 25 Nov, 2024 at 6:53 AM
Support Category: User Account | Inactive Account Specialist Notes: We may reactivate accounts for Employees. Please be sure to cross-check that the...
Mon, 25 Nov, 2024 at 6:54 AM
Support Category: User Account | Inactive Account Specialist Notes: We may reactivate a user's account if the user is a contractor. Please be su...
Tue, 18 Nov, 2025 at 11:29 AM
Support Category: User Account | Account Info Update Request Specialist Notes: If an Employee or Contractor comes into chat stating that their email...
Sat, 20 Sep, 2025 at 1:25 AM
Support Category: User Account | Locked Specialist Notes: We do have access to unlock accounts for Employees, Contractors, and State Examiners. Plea...
Mon, 25 Nov, 2024 at 6:56 AM
Support Category: User Account | Locked Specialist Notes: We do have access to unlock Admin accounts. Note: If the account is an Admin account y...
Mon, 25 Nov, 2024 at 6:56 AM
Support Category: User Account | Deactivation Request Specialist Notes: In the event that a LAMP user requests that an account be deactivated, we wi...
Mon, 25 Nov, 2024 at 6:57 AM