Account Related
Support Category: User Account | No Account Specialist Notes: Accounts for Employees, Contractors, and State Examiners are now all created by Data Fee...
Tue, 14 Apr, 2026 at 7:29 AM
Support Category: User Account | No Account Specialist Notes: Accounts for Employees and Contractors are being created via a Data Feed. The Feed is ...
Tue, 14 Apr, 2026 at 7:29 AM
Support Category: User Account | Inactive Account Specialist Notes: We may reactivate accounts for Employees. Please be sure to cross-check that the...
Tue, 14 Apr, 2026 at 7:30 AM
Support Category: User Account | Inactive Account Specialist Notes: We may reactivate a user's account if the user is a contractor. Please be su...
Tue, 14 Apr, 2026 at 7:30 AM
Support Category: User Account | Account Info Update Request Specialist Notes: If an Employee or Contractor comes into chat stating that their email...
Tue, 14 Apr, 2026 at 7:31 AM
Support Category: User Account | Locked Specialist Notes: We do have access to unlock accounts for Employees, Contractors, and State Examiners. Plea...
Tue, 14 Apr, 2026 at 7:31 AM
Support Category: User Account | Locked Specialist Notes: We do have access to unlock Admin accounts. Note: If the account is an Admin account y...
Tue, 14 Apr, 2026 at 7:31 AM
Support Category: User Account | Deactivation Request Specialist Notes: In the event that a LAMP user requests that an account be deactivated, we wi...
Tue, 14 Apr, 2026 at 7:32 AM