Specialist Notes:


Example: https://eskillzlivesupport.freshdesk.com/a/tickets/19231


Standard Response:


Hello NCUA LAMP Administrators,


Can you assist us with the following issue/request, please?


Requester Name:

Requester Email Address: 


Employment Type: State Examiner


Issue: Incorrect Information

Request: Update Account Information


Incorrect/Missing Information: 

Correct Information:


Summary: The user stated the information (mentioned above) is incorrect.


Would you be able to update this for the user, please? 


Please advise - thank you in advance and have a pleasant day!